LCC is an Indian e-commerce company that sells beauty, wellness, and fashion products. LCC has over 100 physical stores, a website, and a mobile app. It sells more than 2,000 brands and 200,000 products, including domestic, international, luxury, premium, niche, and cult brands.
Background
- LCC started with cosmetics primarily, which is heavy regulated by the government. Compliance failures can lead to complete loss of inventory and needs to be handled with diligence.
- Millions of SKUs, primarily imported, is a logistical nightmare.
- Identifying the right HS Code, duty applicable etc is tedious and prone to mistakes.
- Customs clearance is a major pain point for LCC.
- Handing logistics across the world is challenging
- They have the need for a scalable solution
Approach
- iKargos.com provides a one-stop solution for all things related to logistics. A single dashboard lets LCC manage their shipments end to end.
- LCC is able to identify the right certifications, apply for those certifications and maintain the certifications online once received.
- iKargos.com helps LCC identify the right hs code applicable on the product and the associated duties.
- iKargos.com provides Customs clearance services to LCC through verified vendors, thus ensuring a smooth supply chain.
Business Impact
- iKargos has moved 148 shipments for LCC in 2 years. 0 shipments stuck due to compliance. TAT reduced by 28%. Cost reduced by 19%. Earlier a team of 12 people was handling the logistics, now only 4 people handle even higher volumes using ikargos.com
- Shipments are monitored on one single dashboard.
- All data and documents are available in the digital repository.
While LCC was struggling with complex cross border logistics, ikargos.com has provided a one-stop solution that helped resolve the problems. Logistics is now effortless for them
