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Circular No. 10 /2023- Customs
F.No.- DIC/POL/DIR/1/2020-POL-O/o Pr.COM MR-DIC-DELHI Part(1)
Government of India
Ministry of Finance
Department of Revenue
Central Board of Indirect Taxes and Customs
Directorate of International Customs
New Delhi, April 11, 2023
To,
All Principal Chief Commissioners/ Chief Commissioners of Customs/ Customs (Preventive),
All Principal Chief Commissioners/ Chief Commissioners of Customs & Central tax,
All Principal Commissioners/ Commissioners of Customs/ Customs (Preventive),
All Principal Commissioners/ Commissioners of Customs & Central tax
Madam/Sir,
Subject: - Online filing of AEO-LO applications: Launch of Version 3.0 of web­
application for filing, real-time monitoring, and digital certification- reg.
The AEO application processing for AEO-T2 and T3 on the web-based
portal<www.aeoindia.gov.in» has been functional since July,2021. To take this endeavor for
digitization forward, in line with the government's Digital India initiative, the Board has decided
to launch a new version (V 3.0) for on-boarding of AEO-LO applicants by way of online
filing, real-time monitoring, and digital certification.
2. This updated version of the existing web application <URL
w w w . a e o i n d i a . g o v . i n > will be made accessible for both applicants and the
Customs officials from 11.04.2023.
3. The new version (V 3.0) of the web application is designed to ensure continuous,
real-time, and digital monitoring of the physically filed AEO-LO applications for timely
intervention and expedience. The AEO-L O applicants, on submission of the physical
documents in the jurisdictional Principal Chief Commissioner/ Chief Commissioner's
office (AEO Cell), shall register on AEO web application. On successful registration, the
applicant shall upload the duly filled relevant annexures for their AEO-LO application.
4. Once the relevant annexures are uploaded by the applicant, the applicant will be
able to monitor the processing of their application at each stage in real time on their
dashboard. In addition, in case of any deficiency in the application, the same can be
responded through online upload of required additional documents by the applicant on the
web application itself.
5. A step-wise guide for filing of AEO-LO application by the applicant is available on
the CBIC website under the "Indian AEO Programme" section at the following URL https
//www cbic.gov in/htdocs-cbec/home links/india-aeo-prqm. The guide is also available at
aeoindia.gov.in under the "Download" section which can be used as a ready reckoner for
help with V 3.0 of the web application and its functionalities. The step-wise guide for
Customs officials shall be circulated over mail separately for internal circulation only.

6. To ensure smooth roll-out, it has been decided that till 30.04.2023, the AEO-LO
applicants would be allowed to physically file AEO application without registering on the
AEO portal as a transitional measure. However, from 01.05.2023, it will be mandatory for
AEO-LO applicants to register on the portal for AEO certification. The AEO-LO application
filed at the office of the jurisdictional Principal Chief Commissioner/ Chief Commissioner
before 11.04.2023 are not required to be filed online and may continue to be processed
manually, except where migration on web-application is requested by the existing AEO­
LO applicants, while ensuring that the AEO certification process is not delayed.
7. The Circular 33/2016-Customs dated 22-07-2016, as amended, stands suitably
modified to this extent.
8. Wide publicity may be given to this Circular by issuance of Trade/Public Notice by
the concerned field formations.
9. Difficulties, if any, in the implementation of this Circular may be brought to the
notice of this office.
10. Hindi version will follow.
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(Salik Varwaiz )\di y,1-
Additional Commissioner ·
Directorate of International Customs