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Circular No. 13/2021- Customs
F.No.- DICIWEB/1/2020-WEB-O/o Pr COMMR-DIC-DELH!-Part(1)
Government of India
Ministry of Finance
Department of Revenue
Central Board of Indirect Taxes and Customs
Directorate of International Customs
New Delhi, July 01, 2021
To,
All Principal Chief Commissioners/ Chief Commissioners of Customs/ Customs (Preventive),
All Principal Chief Commissioners/ Chief Commissioners of Customs & Central tax,
All Principal Commissioners/ Commissioners of Customs/ Customs (Preventive),
All Principal Commissioners/ Commissioners of Customs & Central tax
Madam/Sir,
Subject: - Online filing of AEO T2 and AEO T3 applications: Launch of Version 2.0
of web-application for filing, real-time monitoring, and digital certification- reg.
The AEO application processing for AEO T1 on the web-based portal
<www.aeoindia.gov.in> has been functional since December 2018. To take this endeavor
for digitization forward, in line with the government's Digital India initiative, the Board has
decided to launch a new version (V 2.0) for on-boarding of AEO T2 and AEO T3
applicants by way of online filing, real-time monitoring, and digital certification.
2. This updated version of the existing web application <URL www.aeoindia.gov.in>
will be made accessible for both applicants and the customs officials from 07.07.2021.
3. The new version (V 2.0) of the web application is designed to ensure continuous,
real-time, and digital monitoring of the physically filed AEO T2 and AEO T3 applications for
timely intervention and expedience. The AEO T2 and AEO T3 applicants, on submission
of the physical documents in the jurisdictional Principal Chief Commissioner! Chief
Commissioner's office (AEO Cell), shall register on AEO web application. On successful
registration, the applicant shall upload the duly filled relevant annexures for their AEO T2
or AEO T3 application, as the case may be. The applicants who are already registered
(Existing T1 status holder applying for T2) at aeoindia.gov.in are not required to register
again. The existing login credentials can be straightaway utilized for uploading either the
AEO T2 or AEO T3 application annexures, if eligible, as per the Circular 33/2016- customs
dated 22.07.2016 as amended.
4. Once the relevant annexures are uploaded by the applicant, the applicant will be
able to monitor the processing of their application at each stage in real time on their
dashboard. In addition, in case of any deficiency in the application, the same can be
responded through online upload of required additional documents by the applicant on the
web application itself.
5. A step wise guide for filing of AEO T2 and AEO T3 application by the applicant is
available on the CBIC website under the “Indian AEO Programme” section at the following
URL https://www.chic.gov.in/htdocs-chec/home_links/india-aeo-pram.
The guide is also
available at aeoindia.gov.in under the “Download” section which can be used as a ready
reckoner for help with V 2.0 of the web application and its functionalities. The step wise
guide for customs officials shall be circulated over mail separately for internal circulation
only.

6. To ensure smooth roll-out, it has been decided that till 31.07.2021, the AEO T2 &
AEO T3 applicants would be allowed to physically file AEO application without registering
on the AEO portal as a transition measure. However, from 01.08.2021, it will be mandatory
for AEO T2 and AEO T3 applicants to register on the portal for AEO certification. The AEO
T2 and AEO T3 application filed at the office of the jurisdictional Principal Chief
Commissioner/ Chief Commissioner before 07.07.2021 are not required to be filed online
and may continue to be processed manually, except where migration on web-application is
requested by the existing AEO T2 and AEO T3 applicants, while ensuring that the AEO
certification process is not delayed.
7. The Circular 33/2016-customs dated 22-07-2016 as amended stands suitably
modified to this effect.
8. Wide publicity may be given to this Circular by issuance of Trade/Public Notice by
the concerned field formations.
9. Difficulties, if any, in the implementation of this Circular may be brought to the
notice of this office.
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10. Hindi version will follow.
(Manish Kumar)
Joint Commissioner
Directorate of International Customs