LGF is a leading freight forwarder in the world, with presence in 220 countries and handling millions of tones of cargo. LGF also operates a warehouse in FTWZ in Mumbai.
Background
- LGF handles a multitude of clients that have thousands of SKUs. LGF offers bundled services to its customers that also includes Customs Clearance.
- Numerous SKUs, primarily imported, are a logistical nightmare.
- Identifying the right HS Code, duty applicable etc is tedious and prone to mistakes.
- Also, FTZs work on the NSDL platform which is different from the ICEGATE system that is utilized for normal imports and exports. This leads to challenges that most service providers are not familiar with.
- Customs clearance is a major pain point for LGF.
- FTZ business model is unique and getting new customers is a challenge.
Approach
- A single dashboard lets LGF manage and track their shipments end to end.
- LGF is able to identify the right certifications and suggest the same to their customers.
- iKargos.com helps LGF identify the right HS code applicable on the product and the associated customs duties.
- iKargos.com provides Customs clearance services to LGF through verified vendors, thus ensuring a smooth supply chain.
- iKargos.com has also provided warehousing business to LGF
Business Impact
- iKargos has moved 10000+ shipments for LGF in 2 years. Zero shipments stuck due to compliance. TAT reduced by 34%. Cost reduced by 21%. LGF team is able to handle high volumes effortlessly using iKargos.com
- Shipments are monitored on one single dashboard.
- All data and documents are available in the digital repository.
- The reciprocal business provided by iKargos.com exceeds the business provided by LGF to iKargos.com.
ikargos.com has provided a one-stop solution that helps LGF navigate the Indian Customs effortlessly. iKargos.com also provides business to LGF so the relationship is a win-win for both.
